Patient Care Technician Certification (PCTC) AMCA Practice Exam

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A patient wants to take a shower. What is the term for paraphrasing their request?

Reflecting
Summarizing
Rephrasing
Paraphrasing

The correct answer is: Paraphrasing

The term for paraphrasing a patient's request is indeed paraphrasing. This involves restating the patient's words in a way that conveys the same meaning while using different vocabulary. By paraphrasing, you can demonstrate understanding and provide clarity to the patient. This technique is essential in healthcare to ensure effective communication, allowing the patient to feel heard and understood. In this scenario, when a patient expresses their desire to take a shower, paraphrasing their request helps to clarify any specific needs or concerns they may have regarding their showering process, such as assistance or privacy. This gentle acknowledgment reinforces the patient-provider relationship and fosters trust, which is critical in patient care contexts.