Patient Care Technician Certification (PCTC) AMCA Practice Exam

Which action best supports patient dignity when they are anxious about medical procedures?

1. Rushing through explanations

2. Offering reassurance and clear communication

3. Ignoring their concerns

4. Minimizing their feelings

The correct answer is: Offering reassurance and clear communication

Offering reassurance and clear communication is essential in supporting a patient's dignity, particularly when they are anxious about medical procedures. This approach acknowledges the patient's feelings and provides an opportunity for them to understand the procedure better, alleviating their fears. When healthcare providers take the time to explain what will happen, answer questions, and address any concerns, it fosters a sense of trust and respect. Patients often feel vulnerable in medical settings, and clear communication helps empower them by ensuring they are informed about their care. This not only helps to reduce anxiety but also allows the patient to feel more in control of their situation, which is a vital aspect of maintaining dignity. Supporting patient dignity is crucial as it enhances the therapeutic relationship and may improve overall outcomes in their care.